In the announcement, Otter says that tools like this make it easy to record meetings to avoid confusion later, but also help folks with accessibility requirements. It also boasts that, since users can add key words to the system, the argot of your particular profession won’t stump the AI.
Otter isn’t necessarily the most accurate or reliable platform around — it’s better as a quick-and-easy solution — but its quality will surely improve. After all, the pandemic has forced so many people to work from home that this feature will go from nice-to-have to essential in no time.
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